I Love...
I hate being frustrated and I savour the experiences where I feel important, understood and valued.
Therefore I work to instill the best experiences
I can, through customer-centric leadership strategy and thoughtful design.
I can't help it. I am a people-person and love to see people happy. Forever curious and deeply empathetic, it is the customer's delight that makes me extremely fulfilled.
As a leader, I find it rewarding to be amongst others who also strive to "do better" for our customers.
People
Thinking outside the box is what I do best. Whether it is coming up with a new idea or new ways to solve an old problem - looking at life through different perspectives keeps me challenged and excited.
Sarah pioneered the User Experience group...
She had the vision and passion to turn UX
into a key discipline and generated measurable
results for the Studio.
Claudio Baptista, Sr. UX Manager,
Walt Disney Studio